Câu hỏi và đáp án môn Tiếng Anh du lịch 4 EHOU, hỗ trợ học trực tuyến tại Đại học Mở Hà Nội
Hướng dẫn tìm nhanh trên trình duyệt: Ấn Ctrl+F sau đó nhập câu hỏi và nhấn Enter.
Câu hỏi 1: “Although” ….
- makes a generalization
- introduces a contrast
- makes an additional point
- indicates cause and effect
Câu hỏi 2: “As a result” refers to …..
- a generalization
- a contrast
- cause and effect
- additional point
Câu hỏi 3: “Furthermore” ……..
- makes an additional point
- indicates cause and effect
- introduces a contrast
- makes a generalization
Câu hỏi 4: “However” …..
- introduces a contrast
- indicates cause and effect
- makes an additional point
- makes a generalization
Câu hỏi 5: “On the whole”….
- makes a generalization
- introduces a contrast
- indicates cause and effect
- makes an additional point
Câu hỏi 6: …………, women are more attracted by spa holidays than men.
- Although
- As a result
- On the whole
- However
Câu hỏi 7: ……cultural tourism attractions are part of our marketing mix, some of them don’t generate much money.
- However
- As a result
- On the whole
- Although
Câu hỏi 8: A hotel manager needs to …………administrative work everyday
do- take
- make
- finish
Câu hỏi 9: Action plan, resource pack, brochure and interactive displays are impotant in ……..
- Taking part in meetings
- Festvials
- Cultural tours
- Planning and exhibition
Câu hỏi 10: As a reponsible travel organization, we undertake……
- Reducing
- Reduce
- to reduce
- All of these above
Câu hỏi 11: Cultural visitors spend almost twice as much as city-break visiotors. …………, many overseas visitors cite “history/culture” as a motivation for visiting our country.
- However
- Furthermore
- As a result
- On the whole
Câu hỏi 12: Culture consists of ….
- beliefs
- ways of thinking
- All of these above
- customs
Câu hỏi 13: Culture refers to heritage of a nation like ….
- music
- architecture
- literature
- All of these above
Câu hỏi 14: details/ you/ the/I/ all/if/ mind/ check/ again/ do?
- If you do mind I check all the details again?
- If I check all the details again do you mind?
- Do you mind if I check all the details again?
- Do you mind I check if the details again?
Câu hỏi 15: Example of Verb + infinitive is …..
- All of these above
- Mind
- Decide
- Postpone
Câu hỏi 16: His clothes were ……. for a waiter. He wore jeans and a not very clean T-shirt
- dishonest
- honest
- inappropriate
- appropriate
Câu hỏi 17: Hotel managers usually ……….. the daily staff briefing
- attend
- have
- go to
- meet
Câu hỏi 18: I appreciate ……..
- Your help
- Your helping me
- You help me
- Your helping me and your help
Câu hỏi 19: I’ll give her your message.= I’ll ………. your messasge
- get through
- get back
- put you through
- pass on
Câu hỏi 20: I’m trying to put you through means….
- I’ll give her your message
- I’m trying to connect you now
- One moment, please
- I’ll contact you again soon
Câu hỏi 21: If you are a hotel manager, you need to ..…
- All of these above
- have excellent business sense
- be energetic
- be quick-thinking
Câu hỏi 22: Imagine ……… out under the stars in the Sahara Desert
- to sleep
- All of these above
- sleeping
- sleep
Câu hỏi 23: In a meeting:-Let’s make a start, shall we?- ……………………
- Is there any other business?
- The aim of the meeting is to duscuss …
- What do you think about it?
- Do I take it we are all in agreement?
Câu hỏi 24: In our country, it is ………… to address older people by their first name
- impolite
- friendly
- unfriendly
- polite
Câu hỏi 25: In the morning, the hotel manager …………breakfast arrangements
- check
- do
- attend
- review
Câu hỏi 26: In this tour, you can contribute to the community.
- Slum
- Space
- Cooking tour
- Photography tour
Câu hỏi 27: It’s been a long day, …….?
- hasn’t it?
- isn’t is?
- didn’t it?
- will it?
Câu hỏi 28: Make sure that the people who call the customers are polite and unaggressive. What type of getting feedback is it?
- phone survey
- focus group
- direct questions
- feedback on the website
Câu hỏi 29: Mass tourism …………
- Have low profit margin
- Is for large tourist reorts
- Is for big number of tourists
- All of these above
Câu hỏi 30: Mass tourism is ……
- Expensive
- For about 12 tourists
- None of these above
- For 200 tourists
Câu hỏi 31: me/ credit/is/ you/ could/ what/ card/ tell/ number/ your?
- Could you tell me what is credit card your number?
- Could you tell me what your credit card number is?
- Could you tell me your credit card what number is?
- Could you tell me what is your credit card numer?
Câu hỏi 32: My battery is nearly flat = My battery has ……..
- got through
- looked into
- passed on
- run out
Câu hỏi 33: Niche tourism …………………..
- All of these above
- Have high profit margin
- Is for small group of tourists
- Is for small businesses
Câu hỏi 34: So, that was an interesting talk, ….?
- wasn’t it?
- hasn’t it?
- isn’t it?
- didn’t it?
Câu hỏi 35: Some examples of Verb + ing are…
- Consider and take risk
- Take risk
- Want
- Consider
Câu hỏi 36: The atmosphere was ……………. The reception didn’t smile or speak to me when I walked past and nobody offered to help me with my bags
- friendly
- welcoming
- unwelcoming
- unfriendly
Câu hỏi 37: The museum staff are still on strike. …………., we have had to cancel all visits.
- Although
- However
- On the whole
- As a result
Câu hỏi 38: Their primary motive is visiting a cultural destination and the result is intense experience about history and cultural heritage. They are …..
- Sightseeing cultural tourists
- Casual cultural tourists
- Purposeful tourists
- Chance discovery cultural tourists
Câu hỏi 39: There are ………main types of cultural touirsts
- 7
- 4
- 5
- 6
Câu hỏi 40: There is a strong ……. aspect of running a hotel
- theatrical
- theatrically
- theatre
- theory
Câu hỏi 41: They have no cultural reason when visiting a destination but feel excited by culture and have intense cultural experience.
- Sightseeing cultural tourists
- Chance discovery cultural tourists
- Casual cultural tourists
- Purposeful tourists
Câu hỏi 42: They have no cultural reasons even visit some cultural sites. They don’t understand or appreciate these sites. They are …….
- Chance discovery cultural tourists
- Casual cultural tourists
- Incidental cultural tourist
- Sightseeing cultural tourists
Câu hỏi 43: They visit a destination for a cultural reason but has general interest in it. They are ……….
- Chance discovery cultural tourists
- Casual cultural tourists
- Sightseeing cultural tourists
- Purposeful tourists
Câu hỏi 44: They visit cultural attractions but have weak interest in travel and prefer other pursuits. They are ….
- Purposeful tourists
- Sightseeing cultural tourists
- Casual cultural tourists
- Chance discovery cultural tourists
Câu hỏi 45: To check everyone agrees, you say: …………..
- Do we all agree? and Is that decided then?
- The first item on the agenda is …
- Do we all agree?
- Is that decided then?
Câu hỏi 46: To conclude the meeting, you say………………
- I think we’ve covereded verything
- Is there any other business?
- All of these above
- So to sum up
Câu hỏi 47: To introduce another topic, you say: “……”
- Can we move on to …?
- Do we all agree?
- The aim of the meeting is ..
- The first item on the agenda is …
Câu hỏi 48: Type of cultural tourists depend on …
- The result of their visit
- Their money
- Their purpose
- Their purpose & The result of their visit
Câu hỏi 49: What do you say to strike a conversation?
- I don’t think we’ve met before & We haven’t been introduced
- It’s been a long day, isn’t it?
- We haven’t been introduced
- I don’t think we’ve met before
Câu hỏi 50: What does a hotel inspector check ?
- All of these above
- Room serive
- Reservations
- Rooms
Câu hỏi 51: What does a hotel inspector check ?
- All of these above
- staff
- Reception area
- Restaurans
Câu hỏi 52: What is good about “Focus group”?
- All of these above
- It makes customers feel part of the team
- Hotel can obtain good qualitative date
- Information can be detailed
Câu hỏi 53: What is the special feature of culinary tour?
- None of these above
- You can see animal in their natural environment
- You can see the earth
- You can learn with top class chef
Câu hỏi 54: What is the special feature of genealogy tour?
- You may discover your ancestral homeland where you don’t speak the language
- You can go to the Arctic
- You can learn with top class chef
- You can see animal in their natural environment
Câu hỏi 55: What is the special feature of slum tour?
- You can dive under the ice
- You can see animals in the naural habitats
- You can get used to being weithless in the space
- You can contribute to the community
Câu hỏi 56: When a hotel inspector checks the staff, he makes sure …….
- They are polite & They are friendly
- Clean and tidy
- They are friendly
- They are polite
Câu hỏi 57: When inspecting …….., they must be polite, friendly and use name of guests
- staff
- Restaurants
- Reception area
- Rooms
Câu hỏi 58: When making small talk, ………… people to each other. Make an effort to remember names and use them
- introduce
- talk
- shake hands
- take
Câu hỏi 59: Why do many tourists like Niche tourism?
- It is not crowded and You can have friends of same interests
- You can have friends of same interests
- It is cheap
- It is not crowded
Câu hỏi 60: Why does business travel decrease?
- Cuts in travel budget & Restrictive company policies
- Limited overnight stays
- Cuts in travel budget
- Restrictive company policies
Câu hỏi 61: Why does business travel increae?
- Economy picked up & Company no longer chase cost
- Company no longer chase cost
- Restrictive company policies
- Economy picked up
Câu hỏi 62: Why is “customer is always right”?
- All of these above
- They make business for your hotel
- It is good business ethics
- It sets as standard for the staff
Câu hỏi 63: Why should you smile while you are talking with customers?
- It raises your voice
- All of these above
- It makes your sound friendly
- It makes your sound warmer
Câu hỏi 64: You act as one of a group of customers with special needs, such as a person in a wheelchair or someone whose first language is not English and see how you are treated. What type of getting feedback is it?
- Mystery guest audit
- Staff interaction
- Direct questions
- Phone survey
Câu hỏi 65: You can dive under the ice in this tour.
- Wildlife
- Extreme
- Culinary
- Slum
Câu hỏi 66: You can view the plane from a distance of 300 km.
- Wildlife
- Cooking tour
- Extreme
- Space
Câu hỏi 67: You use this type of getting feedback because there can be a great difference between what we think people want and what people really want
- Direct questions
- Feedback on the website
- Staff interaction
- Focus group
Câu hỏi 68: You/in/would/ filling/ me/ this/ for/ mind/ form?
- Would you filling in this mind form for me?
- Filling in this form for me would you mind?
- Would you mind filling in this form for me?
- Would you mind filling for me in this form?
