Câu hỏi và đáp án môn Tiếng Anh du lịch 1 EHOU, hỗ trợ học trực tuyến tại Đại học Mở Hà Nội
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Câu hỏi 1: __________ is something that you are not able to understand, explain, or get information about (mystery)
- Clue
- Story
- Mystery
- Secret
Câu hỏi 2: __________ is the period of time when a king or queen rules a country
Reign- Government
- Control
- Manage
Câu hỏi 3: __________ is the set of bones that supports a human or animal body.
- Skeleton
- Support
- Framework
- Stem
Câu hỏi 4: _____spirit contributes to the well-being of the Bhutanese people.
- high
- sports
- strong
- community
Câu hỏi 5: A _______ is a place that is interesting to see and visited by many people
- destination
- supermarket
- trading center
- sight
Câu hỏi 6: A _______ is a thin book that gives information or advertises something.
- leaflet
- guide book
- flyer
- brochure
Câu hỏi 7: A flight attendant needs excellent communication skills in order to _______ with people from other cultures.
- interact
- talk
- play
- meet
Câu hỏi 8: A tour guide needs to be ___ in order to help and entertain tourists
- energetic
- talkative
- patient
- organized
Câu hỏi 9: A/ an_______ can be a popular place to visit or an activity to do.
- stop
- sight
- destination
- attraction
Câu hỏi 10: As _____ from my CV, I speak both English and French fluently.
- it is mentioned
- you can note
- it is written
- you can see
Câu hỏi 11: At the end of check-in, the receptionist asks if the guest needs assistance with ____
- transport
- luggage
- credit card expiry
- currency exchange
Câu hỏi 12: Basic ______ skills are useful if a passenger gets a health problem on the plane.
- flying
- professional
- medical
- organizational
Câu hỏi 13: Bhutan is located in a _______ part of the Himalayas.
- busy
- remote
- near
- far
Câu hỏi 14: Bhutanese men wear a long _______ while the women wear the kira
- robe
- vest
- trousers
- shirt
Câu hỏi 15: Both business and leisure travellers expect ________ guest rooms with flat-screen TVs or docking stations for portable music players.
- traditional
- president
- expensive
- hi-tech
Câu hỏi 16: Despite of being ______ at the start, tourism jobs involve a lot of good opportunities for career developments.
- low-paid
- high-paid
- interesting
- well-paid
Câu hỏi 17: Edinburgh Castle stands a testimony to the indomitable spirit of the _______.
- English
- Scots
- Irish
- Welsh
Câu hỏi 18: Entrance to the tower costs £5 for adults and £4 for children
- Entrance
- Entry
- Arrival
- Gate
Câu hỏi 19: Excuse me, where is the rest room? – _________
- I’m afraid there aren’t any toilets here
- Go ahead but no flash please!
- That’s an interesting question
- Sure, you can go shopping
Câu hỏi 20: Good ______ skills help a travel agent effeciently make bookings online.
- communicational
- sales
- IT
- customer service
Câu hỏi 21: Happiness, the environment and health are _______ to the Bhutanese.
- important
- unnecessary
- useful
- expensive
Câu hỏi 22: Having excellent ___ skills is essential to a travel agent
- team-working
- sales
- orgianizational
- first aid
Câu hỏi 23: Hotel guests are unhappy if the funiture _____ old
- looks
- goes
- see
- are
Câu hỏi 24: Hotel guests may complain if hotel facilities don’t _____ their expectations
- Meet
- call
- say
- see
Câu hỏi 25: How do you end a covering letter if you know the name of the recipient?
- Yours faithfully
- Yours truly
- Your sincerely
- Yours sincerely
Câu hỏi 26: I have _____ in working for an international hotel.
- 2-years experience
- 2 years experience
- 2 years’ experience
- 2-year
Câu hỏi 27: I’ll _______ your reservation until 6 p.m. hold
- hold
- stop
- cancel
- identify
Câu hỏi 28: In order to satisfy all kinds of visitors, VICs have to diversify their _____
- maps
- services
- brochures
- opening hours
Câu hỏi 29: Many people consider working in tourism as a __________ option before they find jobs in other industries
- lifetime
- short
- temporary
- permenant
Câu hỏi 30: Many tourism workers find it unstable to work on __________ contracts
- daily
- short-term
- open
- long-term
Câu hỏi 31: Many visitors still prefer face-to-face _______ with VICs professionals.
- contact
- conversation
- speech
- talk
Câu hỏi 32: My _____ include working on the front office schedules and supervises the staff.
- performances
- responsibilities
- jobs
- work
Câu hỏi 33: New employees at hotels can earn a ______while they are learning practical skills
- salary
- bonus
- scholarship
- money
Câu hỏi 34: Of which architectural style is Santa Maria del Mar?
- Gothic
- Roman
- Mayan
- Medieval
Câu hỏi 35: On-the-job _______ is one of the benefits for new tourism staff
- support
- benefit
- education
- training
Câu hỏi 36: Para Aifport is spectacular but also _______ to land in.
- scary
- crazy
- funny
- easy
Câu hỏi 37: Please note that mobiles are not __________ inside the museum, so turn yours off.
- allowed
- promised
- given
- protected
Câu hỏi 38: Some _____ can show you are listening if you can interrupt the guest’s complaining.
- Nods
- smiles
- claps
- handshakes
Câu hỏi 39: The fact that you never know what to ______ at work makes working in tourism interesting
- hope
- expect
- overcome
- see
Câu hỏi 40: The Tourism _______ of Bhutan is responsible for Bhutan’s tourism.
- Department
- Communitee
- Council
- Organization
Câu hỏi 41: The tourism work is often ______; every working day is different.
- varied
- tiring
- boring
- easy
Câu hỏi 42: There are complaints about _____ events like overpriced items on the bill.
- purposeful
- unexpected
- expected
- intended
Câu hỏi 43: Tourism workers should have good a physical condition since the working hours are sometimes __________.
- short
- endless
- nonstop
- long and hard
Câu hỏi 44: VICs _______ visitors to see local sights and attractions
- force
- call
- ask
- encourage
Câu hỏi 45: VICs _______ tourism to all kinds of visitors
- promote
- bring
- give
- advise
Câu hỏi 46: VICs often _______ visitors with free maps and travel information.
- send
- provide
- give
- offer
Câu hỏi 47: Visitors can get _______ from hotel reception, taxi drivers, or shop assistants.
- information
- money
- advise
- tour
Câu hỏi 48: Visitors to Bhutan have to pay a/an _______of $165 to $200 per day
- shopping fee
- tourism tax
- entry fee
- tip
Câu hỏi 49: What does a businesswoman want from the hotel?
- Laundry service
- a play ground
- baby-sitting
- a cot
Câu hỏi 50: What does the receptionist do when do check-in for hotel guests?
- Say their room number out loud
- Call the reservationist for the reservation information
- Address the guest by name
- Don’t ask for any deposit on the room
Câu hỏi 51: What does the travel agent say when confirming details?
- Actually, it’s Jane, not Jan
- Yes, that’s correct
- Can I just check your travel dates?
- Is that E for English?
Câu hỏi 52: What does the travel agent say when correcting details?
- Yes, that’s right
- Is that P for Professional?
- Can I just check your departure dates?
- Actually, it’s Mile, not Mike
Câu hỏi 53: What does VFR stand for?
- Visiting foreign relatives
- Visiting friends and relatives
- Visiting friends’ relatives
- Visits for relatives
Câu hỏi 54: What is a growth market for inbound tourism in the USA?
- China
- India
- Brazil
- Australia
Câu hỏi 55: What is a hotel service?
- In-room safe
- toiletries
- hair-dryer
- express check-out
Câu hỏi 56: What is an advantage of all-inclusive packages?
- They’re easier for the traveler to organize
- They are personalized to meet their own requirements
- They are not appropriate for more adventurous travelers
- They involve a lot of work for travel professionals
Câu hỏi 57: What is NOT a hotel facility?
- fitness centre
- 24-hour front desk
- swimming pool
- business center
Câu hỏi 58: What is NOT a main sector of tourism industry?
- Food & beverages
- Events & conferences
- Travel agent
- Transportation
Câu hỏi 59: What is NOT a main sector of tourism industry?
- Travel trades
- Attractions
- Accommodation
- Restaurants
Câu hỏi 60: What is NOT a main sector of tourism industry?
- Accommodation
- Attractions
- Recreation & entertainment
- Festivals
Câu hỏi 61: What is NOT a popular reason for travel?
- Holidays
- VFR
- Dating
- Business
Câu hỏi 62: What is NOT a popular reason for travel?
- Refuge
- Religious reason
- Health
- Recreation
Câu hỏi 63: What is NOT an emerging market for inbound tourism in the USA?
- South Korea
- China
- India
- Brazil
Câu hỏi 64: What is the second most popular destination to foreign tourists in the USA?
- Concerts
- Zoos
- Parks
- Restaurants
Câu hỏi 65: What is the second most popular destination to foreign tourists in the USA?
- Parks
- Museums
- Shops
- Theaters
Câu hỏi 66: What is the top region for international tourism?
- Europe
- Oceania
- America
- Asia
Câu hỏi 67: What is usually included in package tours to a beach resort?
- Transport
- babysitters
- hire of sports equipment
- beach umbrellas
Câu hỏi 68: What kind of tourism is the most popular in the world?
- Inbound
- Outbound
- Domestic
- International
Câu hỏi 69: What makes Cancún Mexico’s leading destionation?
- Sandy beaches
- Volcanoes
- Gothic architecture
- Cold water
Câu hỏi 70: What should a candidate mention in a covering letter?
- Relevant qualities and skills
- Expected salary
- Gossips heard about the company
- Irrelevant qualifications
Câu hỏi 71: What should you do when dealing with tourists’ questions?
- Make sure you understand their questions
- Give them inappropriate information
- Ignore the questions if you don’t know the answers
- Give them a negative comment on the question.
Câu hỏi 72: When did you say Park Güell was declared as a UNESCO World Heritage Site?
- In 1984
- In 1987
- In 1986
- In 1985
Câu hỏi 73: When was the Tower of London built?
- In 1078
- In 1978
- In 1068
Câu hỏi 74: Where do most foreign tourists to the USA spend a third of their money?
- in theatres
- In retail stores
- in restaurants
- in parks
Câu hỏi 75: Which country is the world’s top destination?
- Canada
- Thailand
- China
- France
Câu hỏi 76: Which is a UNESCO World Heritage Site in London?
- The Royal Botanic Gardens at Kew
- Stonehenge
- London’s Eye
- New Town
Câu hỏi 77: Which is NOT a popular retailer and brand with foreign tourists in the USA?
- Levi’s
- McDonald’s
- BBQ
- Ralph Lauren and Diesel
Câu hỏi 78: Which is NOT a room facility?
- safe
- iron
- pool
- Shower
Câu hỏi 79: Which is NOT a tourist attraction in Barcelona?
- Stonehenge
- Gothic Quarter
- Parc Guell
- Camp Nou
Câu hỏi 80: Which is NOT a tourist attraction in Cancún?
- Central Park
- Maritime museum
- Acuario Interactivo
- Maya Museum
Câu hỏi 81: Which is NOT a tourist attraction in London?
- Gothic Quarter
- Tower Bridge
- Maritime Greenwich
- Westminster Palace
Câu hỏi 82: Which is NOT an attraction in Peru?
- Machu Picchu
- Lake Titicaca
- Cusco
- Camp Nou
Câu hỏi 83: Which is NOT Barcelona’s Must-see attraction?
- Old Trafford Stadium
- Parc Guell
- Olympic Stadium
- Gothic Quarter
Câu hỏi 84: Which noun can’t be used with ‘noisy’?
- staff
- guests
- Blanket
- air-conditioning
Câu hỏi 85: Which noun can’t be used with ‘shabby’?
- Bill
- front desk
- furniture
- room
Câu hỏi 86: Which step is done after the others at the check-in?
- ask for the guest’s passport
- Say what floor the room is on
- Check the reservation on the computer
- wish the guest an enjoyable stay
Câu hỏi 87: Which step of the followings is done first at the check-in?
- Give the key to the guest
- Ask for a credit card as a deposit
- Confirm reservation details
- Ask the bellboy to escort the guest to the room
Câu hỏi 88: With Wi-Fi _____ in hotels, visitors can get information 24/7 using their mobile devices.
- communication
- transaction
- interaction
- connections
Câu hỏi 89: You have to use the tickets by 12 PM because they are not valid in the afternoon.
- legal
- useful
- valid
- available
Câu hỏi 90: You should show that you understand the situation and the guest’s _____.
- emotion
- Feeling
- attitude
- temper
