Câu hỏi và đáp án môn Anh văn chuyên ngành I EHOU, hỗ trợ học trực tuyến tại Đại học Mở Hà Nội
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Câu hỏi 1: A …. is a note sent within an organization to inform staff. It is one of the most common forms of commercial correspondence.
- CV
- letter
- memorandum
- report
Câu hỏi 2: A covering letter must sound more ……………… than a letter to your friend.
formal- friendly
- informal
- polite
Câu hỏi 3: A large number of stores ware ungraded ……………………
- last year
- in the past year
- over the last year
- so far
Câu hỏi 4: A six month company placement in France gave me the opportunity to……………… some of the theory learned on my course……………… practice
- Put/into
- Apply/ into
- Look/ into
- Turn/into
Câu hỏi 5: A system in an organization in which people are organized into different levels of importance from highest to lowest is called ……………………
- authority
- hierachy
- organisation
- system
Câu hỏi 6: Airlines often …………… seats and just expect people to be able to take the next flight if their flight is full.
- book over
- cancel
- delay
- overbook
Câu hỏi 7: Banks are in the business of lending money, so you’ll get a ……………… hearing.
- black and white
- polite and fair
- up and down
- yes and no
Câu hỏi 8: Banks need people who can follow rules and apply procedures. These tends to be organizations with ……………… – exact procedures that must be followed and imposed from above.
- centralized culture
- decentralized culture
- flat structures
- hierarchy
Câu hỏi 9: Before agreeing a loan, banks will want to see your own financial ……………… to the success of your business.
- commitment
- ability
- paper
- report
Câu hỏi 10: Business reports are documents which provide ……………… important information for management.
- timely and factual
- Logical and factual
- Time and indeed
- Timely and correct
Câu hỏi 11: Choose the best answer among A, B, C or D
- A saving account
- A saving’s account
- An account of saving
- An account’s saving
Câu hỏi 12: Choose the best answer among A, B, C or D
- A window of opportunity
- A window’s opportunity
- An opportunity window
- An opportunity’s window
Câu hỏi 13: Choose the best answer among A, B, C or D
- Collection of data
- Data collection
- Data of collection
- Data’s collection
Câu hỏi 14: Choose the best answer among A, B, C or D
- A breach of promise
- A promise breach
- A promise’s breach
- A promising breach
Câu hỏi 15: Customers buy supermarket-own -label versions rather than branded products because they offer better value for money. What am I talking about?
- brand image
- consumer durables
- generic products
- product placement
Câu hỏi 16: Goods of the same quality and design are ……………………
- customized
- lifetime employment
- standardized products
- tangible assets
Câu hỏi 17: How do you read the following number?$ 738
- Seven hundredand thirty eight dollars
- Seven hundreds and thirty eight dollar
- Seven hundreds and thirty eight dollars
- Seven hundreds thirty eight dollars
Câu hỏi 18: How do you read the following number?0.367
- Nought point three six seven
- Oh point three hundred sixty seven
- Oh three six seven
- Zero dot three hundred and sixty seven
Câu hỏi 19: I am …………………… training new staff and supervising them.
- in charge
- involve
- manage
- responsible for
Câu hỏi 20: I am writing ……………… your advertisement in the September edition of Telemarketing Magazine.
- accordance with
- in accordance with
- in response to
- response to
Câu hỏi 21: I get on like a house on ……………… with our Russian agent; we have common hobbies and the same sense of humor.
- fire
- flame
- water
- wind
Câu hỏi 22: I must be very unlucky because it seems I am always a victim of lost or delayed …………….
- baggage
- flight
- plane
- ticket
Câu hỏi 23: I think you ………………… learn how to negotiate in Chinese. It would be a great skill if you have the time to learn it.
- have to
- must
- mustn’t
- shouldn’t
Câu hỏi 24: If the recruiters wanted to know which companies you had worked for, they had to look at ……………………
- Employment history
- Personal details
- Qualifications
- referees
Câu hỏi 25: If you are declared ………………, it will be difficult to secure any further loans.
- bankrupt
- bankrupted
- bankrupting
- bankruption
Câu hỏi 26: If you are the host, check with your Italian ……………… before making any invitation.
- contact
- contract
- contractor
- subcontractor
Câu hỏi 27: If you want to borrow money from the bank, ……………… is the most convincing argument of all.
- A business intelligent plan
- A business plan intelligent
- A plan intelligent business
- an intelligent business plan
Câu hỏi 28: In his job, he …………………… a team of 20 members.
- in charge
- involves
- manages
- responsible for
Câu hỏi 29: In organization of all kinds, the tendency is towards relatively ………………, with only a few levels of hierarchy – this way the senior management is relatively close to the people dealing with clients.
- flat structures
- centralized culture
- decentralized culture
- hierarchy
Câu hỏi 30: Interestingly, some companies foster a ……………. culture in their travel programs.
- company
- duty of loyalty
- pre-trip briefings
- prevention policy
Câu hỏi 31: It is difficult to find somewhere to live. You will probably ………………… live in a hotel for the first weeks while you find somewhere.
- can
- have to
- must
- need
Câu hỏi 32: Leo has been to Nigeria many times. He knows the culture inside ………………
- in
- out
- over
- up
Câu hỏi 33: Many passengers are complaining about the poor quality …………….. they got on Vietjet Air recently.
- food and drink
- flight delays
- leg room
- trolley
Câu hỏi 34: Marketers also need to … differences between first-generation and second-generation Hispanics when introducing the new product.
- take into account
- come up with
- keep up with
- take for granted
Câu hỏi 35: Memos … with Dear … and are usually not signed.
- begin
- begins
- do not begin
- does not begin
Câu hỏi 36: Memos have … introductions, which come straight to the point.
- boring
- brief
- lengthy
- long
Câu hỏi 37: My duties include contacting suppliers and chinking display of goods. At the end of the week, I have to …………………… everything to the boss.
- report
- say
- work
- write
Câu hỏi 38: My first meeting with our overseas clients was a real ………………-opener. I had not seen that style of negotiation before!
- bottle
- can
- eye
- tin
Câu hỏi 39: Names of the people who can tell about your qualities and character must be written in ……………………
- Employment history
- Personal details
- Qualifications
- Referees
Câu hỏi 40: Next month Procter & Gamble, which has for some time been reaching Hispanics consumers through brands such as Gain, the laundry detergent …Which word can replace reaching?
- Arriving with
- deal
- Selling to
- Talking to
Câu hỏi 41: One of the biggest difficulties most new businesses face is ……………… capital.
- raising
- finding
- having
- investing
Câu hỏi 42: Our product ………… includes tables, chairs and cupboards.
- portfolio
- cycles
- group
- package
Câu hỏi 43: Read the text and answer the given question:Wanted: Bookeeper. Experience in word processing and high school diploma required. Part – time, 20 hours/ week. Hours negotiable. $10/hour. Inquiries: 981-1025Question: How many hours per week does the advertisement say the bookkeeper must work?
- Fifteen
- Five
- Ten
- Twenty
Câu hỏi 44: Read the text and answer the given question:Wanted: Bookeeper. Experience in word processing and high school diploma required. Part – time, 20 hours/ week. Hours negotiable. $10/hour. Inquiries: 981-1025What wages are offered for the position?
- Fifty dollars per week
- Five dollars per hour
- Ten dollars per day
- Two hundred dollars per week
Câu hỏi 45: Read the text and answer the given question:Wanted: Bookeeper. Experience in word processing and high school diploma required. Part – time, 20 hours/ week. Hours negotiable. $10/hour. Inquiries: 981-1025Which of the following is a requirement of the position?
- Commercial certificate
- Computer skills
- Punctuality
- Word processing capability
Câu hỏi 46: Read the text and choose the best answer to the question below:ATTENTION, CUSTOMERS!Sergio’s Pizza will be closed from December 1 through December 31 so that additional customers seating can be installed, equipment can be updated, and current renovation work can be completed. We apologize for any inconvenience this may cause. Sergio’s operates additional pizza shops in the following nearby locations: Millersville, Lewisburg, and Southcenter Mall. We appreciate your patronage. See you in January!What does the notice imply that the customers should do?
- eat at home during the month of December
- eat at other Sergio’s restaurants
- try other fast food restaurants
- ưrite to the owner and complain
Câu hỏi 47: Read the text and choose the best answer to the question below:ATTENTION, CUSTOMERS!Sergio’s Pizza will be closed from December 1 through December 31 so that additional customers seating can be installed, equipment can be updated, and current renovation work can be completed. We apologize for any inconvenience this may cause. Sergio’s operates additional pizza shops in the following nearby locations: Millersville, Lewisburg, and Southcenter Mall. We appreciate your patronage. See you in January!Why will Sergio’s be closed the month of December?
- To complete renovations
- Business is slow in December
- For annual inspection and cleaning
- To let workers take their annual vacation
Câu hỏi 48: Read the text and choose the best answer to the question below:DANGER! Highway 10 westbound is closed for the next 13 miles because of rock slides. Detour here for Route 20 through Pine Luff, Wishper Falls, and Albion. Highway 10 can be re-entered at Exit 5, west of Albion. Motorists should expect delays.Through how many cities will motorists be detoured?
- Five
- Four
- Three
- Two
Câu hỏi 49: Read the text and choose the best answer to the question below:DANGER! Highway 10 westbound is closed for the next 13 miles because of rock slides. Detour here for Route 20 through Pine Luff, Wishper Falls, and Albion. Highway 10 can be re-entered at Exit 5, west of Albion. Motorists should expect delays.Where will motorists be able to re-enter the highway?
- At Albion
- At Pine Bluff
- At the next route 20 exit
- At Whisper Falls
Câu hỏi 50: Read the text and choose the best answer to the question below:DANGER! Highway 10 westbound is closed for the next 13 miles because of rock slides. Detour here for Route 20 through Pine Luff, Wishper Falls, and Albion. Highway 10 can be re-entered at Exit 5, west of Albion. Motorists should expect delays.Why is Highway 10 closed?
- There are falling rocks.
- The road is ice-covered.
- The road is under construction.
- There has been an accident.
Câu hỏi 51: Read the text and choose the best answer to the question below:MEMBERSHIP SURVEYEnclosed with this issue of the Training and Education newsletter is the annual Training and Education Society of North America (TESNA) Membership Survey. Please take a few minutes now to complete the questionnaire and return it to the membership office. Postage is prepaid within the United States. The information you provide will help us more effectively meet the needs of our profession, and will inform us of the issue confronting all of us that you think are most important.Thank you for your cooperation in this important information-gathering effort.How did members receive the survey?
- Enclosed with their monthly newsletter
- As an insert in a trade magazine
- By fax at their office
- In a confidential envelope
Câu hỏi 52: Read the text and choose the best answer to the question below:MEMBERSHIP SURVEYEnclosed with this issue of the Training and Education newsletter is the annual Training and Education Society of North America (TESNA) Membership Survey. Please take a few minutes now to complete the questionnaire and return it to the membership office. Postage is prepaid within the United States. The information you provide will help us more effectively meet the needs of our profession, and will inform us of the issue confronting all of us that you think are most important.Thank you for your cooperation in this important information-gathering effort.How often does TESNA conduct a membership survey?
- Every month
- Every six months
- Once each year
- Once every two years
Câu hỏi 53: Read the text and choose the best answer to the question below:MEMBERSHIP SURVEYEnclosed with this issue of the Training and Education newsletter is the annual Training and Education Society of North America (TESNA) Membership Survey. Please take a few minutes now to complete the questionnaire and return it to the membership office. Postage is prepaid within the United States. The information you provide will help us more effectively meet the needs of our profession, and will inform us of the issue confronting all of us that you think are most important.Thank you for your cooperation in this important information-gathering effort.What has TESNA asked its members to do with the survey?
- Complete it and return it by mail
- Complete it and send it to the magazine
- Make copies and circulate it to colleagues
- Submit it at registration at the annual meeting
Câu hỏi 54: She needs special ……………. as she has just had a serious accident. She bang her head against the front door.
- destination intelligence
- legal obligation
- medical treatment
- political hotspot
Câu hỏi 55: Since vanished en route from Kuala Lumpur to Beijing on March 8, aviation …………….. have often dominated international news media and Internet chatter.
- cancellation
- delay
- disaster
- victims
Câu hỏi 56: Sometimes it doesn’t really matter if you don’t know the culture. You just need to maintain a good-natured attitude and go ……………… the flow.
- with
- in
- over
- up
Câu hỏi 57: The ……………… in the report must be precise and concise.
- grammar
- language
- phrases
- structure
Câu hỏi 58: The date ‘17th February’ is said out loud as follows:
- Seventeen of February
- The seventeen of February
- The seventeenth February
- The seventeenth of February
Câu hỏi 59: The date ‘1st may, 1999’ is said out loud as follows:
- One May nineteen ninety-nine
- The first of five nineteen ninety-nine
- The first of May nine thousand nine hundred and ninety-nine
- The first of May nineteen ninety-nine
Câu hỏi 60: The Ebola outbreak in West Africa is the world’s deadliest to date and the World Health Organization has now declared an international health emergency in response. However, scientists have not found any vaccine for …………….. yet.
- healthcare
- Medical care
- preventive care
- treatment
Câu hỏi 61: The part which deals with your name, age, address, telephone numbers and email address in a resumes is ……………………
- Personal details
- Employment history
- Qualifications
- referees
Câu hỏi 62: The purpose of a/an ……………… is to draw the prospective employer’s attention to the key points in your CV and to highlight your suitability for the job.
- covering letter
- application
- resume
Câu hỏi 63: The state or fact of having a duty to deal with something or of having control over someone is ……………..
- destination intelligence
- legal obligation
- Moral responsibility
- preventive care
Câu hỏi 64: The visitors ………………… enter the radioactive zone unless authorized.
- don’t have to
- have to
- mustn’t
- should
Câu hỏi 65: The words that you choose have very different effect on the recipient ………………on which culture you are ………………with.
- Depend/ conversing
- Depend/converse
- Depending/ converse
- Depending/ conversing
Câu hỏi 66: These days many applicants submit their …………………… speculatively to companies they would like to work for.
- curriculum vitae
- interest
- skills
- work experience
Câu hỏi 67: This section gives background information on the reason for the report. It usually includes the person requesting the report.What does ‘this section’ refer to?
- Findings
- Procedure
- Recommendations
- Terms of Reference
Câu hỏi 68: This section points out discoveries made during the course of the report investigation.What does ‘this section’ refer to?
- Findings
- Procedure
- Recommendations
- Terms of Reference
Câu hỏi 69: This section states actions that the writer of the report feels need to be taken based on the findings and conclusions.What does ‘this section’ refer to?
- Recommendations
- Findings
- Procedure
- Terms of Reference
Câu hỏi 70: Tide Tropical Clean will be … with usual multi-media advertising campaigns.
- produced
- programmed
- progressed
- promoted
Câu hỏi 71: Visitors ………………… register with the police within one week of arriving. Anyone who does not can be fined $1,000.
- Don’t have to
- must
- should
- Shouldn’t
Câu hỏi 72: Wales, Scotland and England make up … UK
- a
- an
- the
- x
Câu hỏi 73: We are going to … Czech Republic this summer.
- the
- a
- an
- x
Câu hỏi 74: We plan to issue new shares in order to ……………… our expansion in Asia.
- finance
- invest
- subsidize
- supply
Câu hỏi 75: We should not become too satisfied with our share price as economic conditions……………… uncertain.
- remain
- constrain
- maintain
- retain
Câu hỏi 76: We teach people how to deal with questions and answers and manage your ……………… because of course in different cultures there’s a different response.
- audience
- listener
- reader
- watcher
Câu hỏi 77: We want to film … TV commercial in the Kingdom of Saudi Arabia.
- a
- an
- the
- x
Câu hỏi 78: We’ve told you everything about this job opportunity in Uzbekistan. Now you tell us what you think. The ball is ……………… your court.
- In
- over
- up
- with
Câu hỏi 79: What enables us to bridge the gap between any two given cultures is often called cultural ………………
- awareness
- heritage
- issue
- life
Câu hỏi 80: When going to a new country to do business, you ………………… do some research on the etiquette and taboos of the host country.
- should
- have to
- mustn’t
- needn’t
Câu hỏi 81: When I visit Taiwan for the first time I was like a fish out of ……………… everything was so different, and I couldn’t read any of the signs!
- water
- lake
- river
- sea
Câu hỏi 82: When Tide Tropical Clean hits the shelves of supermarkets …What does ‘hit the shelves’ mean?
- become available
- Become disappeared
- become successful
- become unavailable
Câu hỏi 83: Which is not a verb to do with advertising?
- research
- search
- sponsor
- target
Câu hỏi 84: Which one does not belong to advertising media?
- billboards
- books
- directories
- mailshots
Câu hỏi 85: Which one does not belong to advertising media?
- dics
- Internet
- press
- radio
Câu hỏi 86: Which one does not belong to advertising media?
- pictures
- commercials
- point of sale
- TV
Câu hỏi 87: Which one does not belong to method of advertising?
- cinema
- exhibition
- public transport
- sponsorship
Câu hỏi 88: You ………………… make a lot of small talk. Americans like to get down to business quickly.
- don’t have to
- have to
- must
- mustn’t
Câu hỏi 89: You ………………… write a short thank-you note to your host and hostess if you are entertained at their home.
- don’t have to
- have to
- should
- shouldn’t
Câu hỏi 90: You …………………… be very careful when driving. The roads are extremely dangerous.
- must
- don’t have to
- need
- shouldn’t
