Tổng hợp câu hỏi và đáp án môn Dịch thuật du lịch ngành Ngôn ngữ Anh, Đại học Thái Nguyên TNU.
Tải file tài liệu ôn thi tại đây: Tài liệu ôn thi Dịch thuật du lịch
Hướng dẫn tìm nhanh trên trình duyệt: Ấn Ctrl+F sau đó nhập câu hỏi và nhấn Enter.
PART 1
Câu Hỏi 1: Why do you need to purchase tickets for airlines, trains, ferries, and coaches in advance?
Đáp án: to reserve a seat and get a good price
Câu Hỏi 2: People travel ________
Đáp án: for different reasons
Câu Hỏi 3: How many travelers arrive at destinations across the world every year?
Đáp án: hundreds of millions
Câu Hỏi 4: Look at the picture and choose the correct noun to describe the activity:
Đáp án: ecotourism
Câu Hỏi 5: Where is this a common option?
Đáp án: on package or cruise ship holidays
Câu Hỏi 6: Ecotourism is ethical and responsible about ________
Đáp án: natural environments
Câu Hỏi 7: Choose the right answer that stands for the underlined abbreviation below:
Passengers who check in late for their flight might be allowed through to the departure gate if they hurry, but most airlines try to discourage these HAG travellers.
Đáp án: have-a-go
Câu Hỏi 8: Look at the picture and choose the correct noun to describe the activity:
Đáp án: religious tourism ( Du lịch tôn giáo)
Câu Hỏi 9: Look at the picture and choose the correct noun to describe the activity:
Đáp án: sports tourism ( Du lịch thể thao)
Câu Hỏi 12: You can take ________
Đáp án: study and business trips
Câu Hỏi 13: How can you book holidays?
Đáp án: through a tour operator, a travel agent, or on-line
Câu Hỏi 14: For whom and what is there a wide range of different accommodations options?
Đáp án: for different people and pockets
Câu Hỏi 15: Choose the right answer that stands for the underlined abbreviation below:
This is an RTW air ticket, beginning and ending in London, and going via Dubai, Hong Kong, Sydney, San Francisco, and New York.
Đáp án: Round The World
Câu Hỏi 1: Choose the right answer that stands for the underlined abbreviation below:
Passengers who check in late for their flight might be allowed through to the departure gate if they hurry, but most airlines try to discourage these HAG travelers.
Đáp án: have-a-go
Câu Hỏi 2: Why don’t you pay for information from Tourist information Points?
Đáp án: Because it’s free
Câu Hỏi 3: Look at the picture and choose the correct noun to describe the activity:
Đáp án: ecotourism ( Du lịch sinh thái)
Câu Hỏi 4: How many travelers arrive at destinations across the world every year?
Đáp án: hundreds of millions
Câu Hỏi 5: For whom and what is there a wide range of different accommodations options?
Đáp án: for different people and pockets
Câu Hỏi 6: How can you book holidays?
Đáp án: through a tour operator, a travel agent, or on-line
Câu Hỏi 7: Which kind of accommodation includes breakfast, lunch, and dinner?
Đáp án: full board
Câu Hỏi 9: Look at the picture and choose the correct noun to describe the activity:
Đáp án: an educational tourism ( Du lịch giáo dục)
Câu Hỏi 11: Look at the picture and choose the correct noun to describe the activity:
Đáp án: religious tourism ( Du lịch tôn giáo )
Câu Hỏi 14: Choose the right answer that stands for the underlined abbreviation below:
This is an RTW air ticket, beginning and ending in London, and going via Dubai, Hong Kong, Sydney, San Francisco, and New York.
Đáp án: Round The World
Câu Hỏi 1: Choose the right answer that stands for the underlined abbreviation below:
Passengers who experience long delays at airports are entitled to an LRV from their airline so that they can get something to eat and drink.
Đáp án: light refreshment voucher
Câu Hỏi 2: How many travelers arrive at destinations across the world every year?
Đáp án: hundreds of millions
Câu Hỏi 3: Look at the picture and choose the correct noun to describe the activity:
Đáp án: religious tourism ( Du lịch tôn giáo )
Câu Hỏi 4: Choose the right answer that stands for the underlined abbreviation below:
I’m afraid the flight has been delayed. The new ETD is 21.30, and we hope to begin boarding at 20.45.
Đáp án: Estimated Time of Departure
Câu Hỏi 5: Tourism is travel ________
Đáp án: to places where you don’t live
Câu Hỏi 6: Choose the right answer that stands for the underlined abbreviation below:
This is an RTW air ticket, beginning and ending in London, and going via Dubai, Hong Kong, Sydney, San Francisco, and New York.
Đáp án: Round The World
Câu Hỏi 7: Look at the picture and choose the correct noun to describe the activity:
Đáp án: an educational tourism ( Du lịch giáo dục)
Câu Hỏi 11: Choose the right answer that stands for the underlined abbreviation below:
The tour operator isn’t very well known. What it needs is a really good PRO.
Đáp án: Public Relations Officer
Câu Hỏi 12: Look at the picture and choose the correct noun to describe the activity:
Đáp án: sports tourism ( Du lịch thể thao )
Câu Hỏi 13: How can you book holidays?
Đáp án: through a tour operator, a travel agent, or on-line
Câu Hỏi 14: For whom and what is there a wide range of different accommodations options?
Đáp án: for different people and pockets
PART 2
Câu Hỏi 1: Where can you admire ice sculptures?
Đáp án: Dubai
Câu Hỏi 2: Where can you enjoy unspoilt sandy beaches?
Đáp án: Angola
Câu Hỏi 3: What is a growing trend in the tourism industry?
Đáp án: Sports tourism to global sporting events
Câu Hỏi 4: A __________ __________ kit is a box or bag with bandages, dressings and basic medicine used in an emergency.
Đáp án: first aid
Câu Hỏi 6: A __________ is a small knife that folds up so that you can carry it in your pocket.
Đáp án: penknife
Câu Hỏi 8: Where can you have a steam bath?
Đáp án: Morocco
Câu Hỏi 9: Who was the third African host of FIFA?
Đáp án: Not mentioned
Câu Hỏi 14: Where can you go to the beach in a winter destination?
Đáp án: Gothenburg
Câu Hỏi 1: Travel_______ is an agreement with a company by which you are paid compensation if you have an accident, lose your belongings or have them stolen.
Đáp án: insurance
Câu Hỏi 2: A __________ is a small portable electric lamp.
Đáp án: torch
Câu Hỏi 3: Where can you see Portuguese architecture?
Đáp án: Angola
Câu Hỏi 4: Where can you enjoy unspoilt sandy beaches?
Đáp án: Angola
Câu Hỏi 5: A ____ is an official stamp on your travel documents that allows you to enter a country.
Đáp án: visa
Câu Hỏi 6: For international travellers, which is the lesser popular event?
Đáp án: European Football Championships
Câu Hỏi 7: Where can you ski in a hot country?
Đáp án: Dubai
Câu Hỏi 8: Where can you go to the beach in a winter destination?
Đáp án: Gothenburg
Câu Hỏi 9: A __________ is a box with a handle which you carry your clothes in when you are travelling.
Đáp án: suitcase
Câu Hỏi 14: A __________ __________ kit is a box or bag with bandages, dressings and basic medicine used in an emergency.
Đáp án: first aid
Câu Hỏi 1: Where can you go to the beach in a winter destination?
Đáp án: Gothenburg
Câu Hỏi 2: A __________ __________ kit is a box or bag with bandages, dressings and basic medicine used in an emergency.
Đáp án: first aid
Câu Hỏi 3: A __________ is a soft bag for carrying clothes, etc, when travelling.
Đáp án: holdall
Câu Hỏi 4: Where can you admire ice sculptures?
Đáp án: Dubai
Câu Hỏi 5: Where can you hike in spectacular scenery?
Đáp án: the Majella National Park
Câu Hỏi 6: Which sport are Indianapolis, Monaco and Le Mans all venues for?
Đáp án: motor racing
Câu Hỏi 8: Where can you eat excellent seafood?
Đáp án: Gothenburg
Câu Hỏi 9: A __________ is a piece of paper or a card which allows you to travel on (for example) a plane, ship, or train.
Đáp án: ticket
Câu Hỏi 11: Where can you ski in a hot country?
Đáp án: Dubai
Câu Hỏi 15: For international travellers, which is the lesser popular event?
Đáp án: European Football Championships
PART 3
Câu Hỏi 1: FILL THE GAP
The National Trust is a (1) ______ and a non- (2) _______ organisation, which (3) _______ British tourism to artistic, historical, and natural sites in a (4) _______ way. It has two (5) _______, one in London and another in Swindon, as well as hundreds of (6) _______ all over the UK. Places with the (7) _______, ‘National Trust’ (8) _______ themselves through the image of conservation and heritage. However, many of the thousands of visitors to National Trust sites hear about them by (9) _______ from friends, colleagues, or relatives. They provide great days out for the whole family as you can enter many sites for free and you can also hire venues for special events at extremely (10) _______ prices.
The right answer for gap (9) is:
Đáp án: word of mouth
Câu Hỏi 2: The right answer for gap (10) is:
Đáp án: competitive
Câu Hỏi 3: Read the short descriptions of National Trust sites and decide who is the most suitable person for this place.
Dunster Castle, Somerset: are you mad about history? Explore the secret passage in the medieval castle. Discover the Lovers’ Bridge in the gardens. Go bat-watching in the great hall. Find out about the lives of Dunster’s noble families. Visit the gardens all year round, 11-4 in winter, 11-5 in summer The castle opens March to October 11-5.
Đáp án: Hoili is very romantic and likes investigating mysteries and nature-watching. She’s also quite interested in history and gardening.
Câu Hỏi 4: Fill the gap to complete the full name of this international organization
WICE = World ______ Council on the Environment
Đáp án: Industry
Câu Hỏi 7: Read the text below and answer the question: Which category of private sector organisations is NOT mentioned in the text?
We can separate private sector organisations into three categories. Independent companies have one or more branches, which can often be close to each other. They sell their holidays to people locally and market them by word of mouth. Miniple companies have several branches in different areas, which sometimes use different trade names and they have a head office, which can manage the organisation’s marketing strategy centrally. Multiple agencies have branches in all major towns and cities, and they can be part of very large tourism sector companies. They market holidays on the basis of competitive prices or special offer packages.
Đáp án: Governmental agencies
Câu Hỏi 8: Fill the gap to complete the full name of this international organization
UNESCO = United Nations Educational, Scientific and ______ Organization
Đáp án: Cultural
Câu Hỏi 9: Read the short descriptions of National Trust sites and decide who is the most suitable person for this place.
Theatre Royal, Suffolk: do you have a passion for drama? Visit Britain’s last Regency theatre. You can see the amazing hand-painted ceiling. It’s just like the sky! Then watch a 19th-century-style play. Open February to November, Tuesday and Thursday p.m., Saturday and Sunday a.m. Entrance is free. You only pay for performances.
Đáp án: Gwen is mad about history and drama. She hates being outside and doesn’t really like gardens or nature.
Câu Hỏi 10: The right answer for gap (6) is:
Đáp án: branches
Câu Hỏi 13: The right answer for gap (8) is:
Đáp án: market
Câu Hỏi 1: Fill the gap to complete the full name of this international organization
WICE = World ______ Council on the Environment
Đáp án: Industry
Câu Hỏi 2: The right answer for gap (3) is:
Đáp án: promotes
Câu Hỏi 3: The right answer for gap (5) is:
Đáp án: head offices
Câu Hỏi 4: Read the text below and answer the question: What is the purpose of advertising?
People are often unclear about exactly what marketing is, and confuse it with advertising and promotion, both important parts of marketing. Advertising brings a product or service to the attention of customers through the media e.g. newspapers, TV, or the Internet to persuade them to buy it. Promotion keeps a product or service in the minds of customers and helps stimulate their demand for it, often through advertising. Marketing is altogether more complex. It is all the activities involved in making sure that customers buy a product or service by understanding and meeting their needs.
Đáp án: to bring a product or service to the attention of customers through the media to persuade them to buy it.
Câu Hỏi 5: Read the text below and answer the question: Which category of private sector organisations is NOT mentioned in the text?
We can separate private sector organisations into three categories. Independent companies have one or more branches, which can often be close to each other. They sell their holidays to people locally and market them by word of mouth. Miniple companies have several branches in different areas, which sometimes use different trade names and they have a head office, which can manage the organisation’s marketing strategy centrally. Multiple agencies have branches in all major towns and cities, and they can be part of very large tourism sector companies. They market holidays on the basis of competitive prices or special offer packages.
Đáp án: Governmental agencies
Câu Hỏi 6: Fill the gap to complete the full name of this international organization
OECD = Organisation for ______ Co-operation and Development
Đáp án: Economic
Câu Hỏi 7: Fill the gap to complete the full name of this international organization
EFTA = European Free ______ Association
Đáp án: Trade
Câu Hỏi 8: Read the short descriptions of National Trust sites and decide who is the most suitable person for this place.
South Foreland Lighthouse: can you imagine living and working in a lighthouse on the White Cliff of Dover overlooking the sea, at the time of the first international radio transmission? Find out what it’s like and leam about Marconi and Faraday’s early experiments, March to October, 11 am. to 5.30 p.m.
Đáp án: Mick has a passion for science and loves finding out about how things work. He doesn’t like going to museums or to theatres.
Câu Hỏi 9: Read the text below and answer the question: Which activity of trade associations is NOT mentioned in the text?
In addition to this, travel agents can be members of trade associations, organisations representing travel companies who can help with marketing and protect customers’ rights. Of course, nowadays many people prefer online do-it-yourself tourism to any of these organisations.
Đáp án: host online do-it-yourself tourism
Câu Hỏi 10: The right answer for gap (4) is:
Đáp án: sustainable
Câu Hỏi 12: The right answer for gap (9) is:
Đáp án: word of mouth
Câu Hỏi 2: Read the short descriptions of National Trust sites and decide who is the most suitable person for this place.
South Foreland Lighthouse: can you imagine living and working in a lighthouse on the White Cliff of Dover overlooking the sea, at the time of the first international radio transmission? Find out what it’s like and leam about Marconi and Faraday’s early experiments, March to October,
Đáp án: Mick has a passion for science and loves finding out about how things work. He doesn’t like going to museums or to theatres.
Câu Hỏi 3: Read the text below and answer the question: Which category of tourism is NOT mentioned in the text?
Tourism falls into three categories. Firstly, they can be non-governmental organisations or organisations charity like the World Tourism Organisation, a United Nations’ organisation which promotes The development of responsible, sustainable and universally accessible tourism’ (UNWTO). Secondly, they can be government organisations like Britain’s national tourism agency, Visit Britain, which markets British tourism at home and abroad. Thirdly, they can be private sector organisations like Thomas Cook, which promote and sell holidays for profit.
Đáp án: being personally interfered organisations
Câu Hỏi 4: Read the short descriptions of National Trust sites and decide who is the most suitable person for this place.
Red house, Kent: if you love looking at beautiful things, this is the place for you. You can see William Morris’s art nouveau furniture, Edward Burne-Jones’s original artwork, or try relaxing and playing games in the landscaped garden. Open March to December 11 a.m. to 5 p.m.
Đáp án: David likes art and architecture, and he also enjoys relaxing and playing games. He hates learning about history.
Câu Hỏi 6: The right answer for gap (8) is:
Đáp án: market
Câu Hỏi 7: Fill the gap to complete the full name of this international organization
WICE = World ______ Council on the Environment
Đáp án: Industry
Câu Hỏi 8: Read the short descriptions of National Trust sites and decide who is the most suitable person for this place.
Dunster Castle, Somerset: are you mad about history? Explore the secret passage in the medieval castle. Discover the Lovers’ Bridge in the gardens. Go bat-watching in the great hall. Find out about the lives of Dunster’s noble families. Visit the gardens all year round, 11-4 in winter, 11-5 in summer The castle opens March to October 11-5.
Đáp án: Hoili is very romantic and likes investigating mysteries and nature-watching. She’s also quite interested in history and gardening.
Câu Hỏi 9: The right answer for gap (7) is:
Đáp án: trade name
Câu Hỏi 10: Read the text below and answer the question: Which category of private sector organisations is NOT mentioned in the text?
We can separate private sector organisations into three categories. Independent companies have one or more branches, which can often be close to each other. They sell their holidays to people locally and market them by word of mouth. Miniple companies have several branches in different areas, which sometimes use different trade names and they have a head office, which can manage the organisation’s marketing strategy centrally. Multiple agencies have branches in all major towns and cities, and they can be part of very large tourism sector companies. They market holidays on the basis of competitive prices or special offer packages.
Đáp án: Governmental agencies
Câu Hỏi 13: Read the short descriptions of National Trust sites and decide who is the most suitable person for this place.
Theatre Royal, Suffolk: do you have a passion for drama? Visit Britain’s last Regency theatre. You can see the amazing hand-painted ceiling. It’s just like the sky! Then watch a 19th-century-style play. Open February to November, Tuesday and Thursday p.m., Saturday and Sunday a.m. Entrance is free. You only pay for performances.
Đáp án: Gwen is mad about history and drama. She hates being outside and doesn’t really like gardens or nature.
PART 4
Câu Hỏi 1: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport is not environmentally friendly?
Đáp án: road and air
Câu Hỏi 2: If a passenger experience 7 across as a result of 10 down, he might be entitled to something called denied boarding __________ in the form of money or a travel voucher.
Đáp án: compensation
Câu Hỏi 3: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport has a luxury version with all-inclusive packages?
Đáp án: sea
Câu Hỏi 4: This is a __________ fare, which means that if you want to change your flight time, you will have to pay more money.
Đáp án: penalty
Câu Hỏi 5: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport has limits on passenger luggage?
Đáp án: air and rail
Câu Hỏi 6: When I flew to Melbourne, the flight involved a 12-hour __________ in Tokyo: I had to wait 8 hours for a change of planes.
Đáp án: layover
Câu Hỏi 8: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport has unpredictable arrival times?
Đáp án: road
Câu Hỏi 10: Our ticket is for a __________ trip. It goes from London to Istanbul, from Istanbul to Ankara and from Ankara to London.
Đáp án: circle
Câu Hỏi 11: A passenger who cancels his reservation and asks for his money back will usually have to pay a __________ charge.
Đáp án: cancellation
Câu Hỏi 12: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport can be quite expensive if you travel overnight?
Đáp án: sea
Câu Hỏi 15: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport is convenient because you can choose your own route?
Đáp án: road
Câu Hỏi 1: When the passenger wanted to change his flight time and date, the airline had to __________ his ticket so he could fly on the new date.
Đáp án: reissue
Câu Hỏi 2: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport is not environmentally friendly?
Đáp án: road and air
Câu Hỏi 5: READ THE EMAIL BELOW AND ANSWER THE FOLLOWING QUESTIONS
What information does the writer want to know?
Đáp án: cost, convenience, reliability and any other relevant information
Câu Hỏi 6: READ THE EMAIL BELOW AND ANSWER THE FOLLOWING QUESTIONS
What is the joint project for?
Đáp án: to encourage tourism in two towns
Câu Hỏi 7: On my last flight, I exceeded my 23Kg baggage __________ and had to pay a large amount of excess baggage.
Câu trả lời đúng làallowances
Câu Hỏi 8: A passenger who cancels his reservation and asks for his money back will usually have to pay a __________ charge.
Đáp án: cancellation
Câu Hỏi 11: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport is convenient because you can choose your own route?
Đáp án: road
Câu Hỏi 15: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport has a low environmental impact?
Đáp án: rail and sea
Câu Hỏi 1: READ THE EMAIL BELOW AND ANSWER THE FOLLOWING QUESTIONS
What is the purpose of the writer?
Đáp án: to search on the local public transportation available
Câu Hỏi 2: READ THE EMAIL BELOW AND ANSWER THE FOLLOWING QUESTIONS
Who is the email from?
Đáp án: John Humphries
Câu Hỏi 3: When you book a flight, you are given a special passenger number which is entered into the airline’s computer system. This number is known as a record __________.
Đáp án: locator
Câu Hỏi 4: This is a __________ fare, which means that if you want to change your flight time, you will have to pay more money.
Đáp án: penalty
Câu Hỏi 6: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport operates between the mainland or islands?
Đáp án: sea
Câu Hỏi 10: READ 4 TEXTS BELOW AND ANSWER THE QUESTIONS
Which type of transport has a low environmental impact?
Đáp án: rail and sea
Câu Hỏi 11: A passenger who cancels his reservation and asks for his money back will usually have to pay a __________ charge.
Đáp án: cancellation
Câu Hỏi 13: READ THE EMAIL BELOW AND ANSWER THE FOLLOWING QUESTIONS
What information does the writer want to know?
Đáp án: cost, convenience, reliability and any other relevant information
PART 5
Câu Hỏi 1: READ 4 TEXTS BELOW AND FILL THE GAP
Guesthouses and B&Bs are different from hotels because they are generally run by _______.
Đáp án đúng là: families
Vì: B&Bs, or guesthouses, differ from hotels as they are usually small, less expensive, owner-occupied, family-run businesses without staff on call 24/7
Câu Hỏi 2: READ THE TEXT BELOW AND CHOOSE THE RIGHT ANSWER TO LABEL THE PICTURES WITH THE HOTEL FACILITIES YOU SEE.
Đáp án đúng là: toiletries
Vì: toiletries là đồ dùng phòng tắm
Câu Hỏi 4: READ THE CONVERSATION BELOW AND ANSWER THE QUESTIONS
When does the guest book a table for dinner?
Đáp án đúng là: 8 p.m
Vì: I’d like to book a table for this evening at 8 p.m. please.
Câu Hỏi 5: READ THE TEXT BELOW AND CHOOSE THE RIGHT ANSWER TO LABEL THE PICTURES WITH THE HOTEL FACILITIES YOU SEE.
Đáp án đúng là: en suite bathroom
Vì: en suite bathroom là phòng tắm riêng
Câu Hỏi 7: The Foundation Beyeler in Basel is a/an _____ that contains famous works by Picasso, Miró, Max Ernst and other 20th century artists and sculptors.
Đáp án đúng là: art gallery
Vì: art gallery là triển lãm nghệ thuật
Câu Hỏi 8: READ 4 TEXTS BELOW AND FILL THE GAP
Campus accommodation is available for tourists to rent during _______.
Đáp án đúng là: the holidays
Vì: … universities offer campus accommodation in students’ halls of residence during the holidays
Câu Hỏi 9: READ THE TEXT BELOW AND CHOOSE THE RIGHT ANSWER TO LABEL THE PICTURES WITH THE HOTEL FACILITIES YOU SEE.
Đáp án đúng là: internet point
Vì: internet point là điểm kết nối internet
Câu Hỏi 11: The hotel provides a complimentary __________ for all guests, so you don’t have to get a bus or taxi into town when you arrive.
Đáp án đúng là: airport transfer
Vì: airport transfer nghĩa là dịch vụ đưa đón ra sân bay
Câu Hỏi 12: READ THE CONVERSATION BELOW AND ANSWER THE QUESTIONS
What doesn’t the guest ask for?
Đáp án đúng là: an internet point
Vì: an internet point được giới thiệu bởi lễ tân
Câu Hỏi 13: READ THE TEXT BELOW AND CHOOSE THE RIGHT ANSWER TO LABEL THE PICTURES WITH THE HOTEL FACILITIES YOU SEE.
Đáp án đúng là: refrigerated minibar
Vì: refrigerated minibar là tủ lạnh mini
Câu Hỏi 15: I’ve broken my glasses and I need to find a/an _____ so that I can get them replaced.
Đáp án đúng là: optician
Vì : optician nghĩa là bác sĩ nhãn khoa
Câu Hỏi 1: READ 4 TEXTS BELOW AND FILL THE GAP
Hotels are accommodations at the _______.
Đáp án đúng là: high end of the market
Vì: “the choice of tourist accommodation to suit your taste, budget and destination is endless. At the high end of – the market there are hotels, offering rooms and meals.” (đoạn 2)
Câu Hỏi 2: READ 4 TEXTS BELOW AND FILL THE GAP
Hostels appeal to _______.
Đáp án đúng là: young people
Vì: Hostels provide a low-cost, self-catering alternative to hotels, and appeal to young travellers
Câu Hỏi 3: READ THE TEXT BELOW AND CHOOSE THE RIGHT ANSWER TO LABEL THE PICTURES WITH THE HOTEL FACILITIES YOU SEE.
Đáp án đúng là: toiletries
Vì: toiletries là đồ dùng phòng tắm
Câu Hỏi 4: READ 4 TEXTS BELOW AND FILL THE GAP
For comfortable and mobile campsite holidays, try _______.
Đáp án đúng là: campervans
Vì: For more comfort, there are also caravans and campervans, which enable you to enjoy a holiday on the move
Câu Hỏi 5: Would guests please note that the latest __________ is midday (12 o’clock) on the day they wish to leave.
Đáp án đúng là: check-out time
Vì: check-out time nghĩa là giờ trả phòng
Câu Hỏi 6: READ THE TEXT BELOW AND CHOOSE THE RIGHT ANSWER TO LABEL THE PICTURES WITH THE HOTEL FACILITIES YOU SEE.
Đáp án đúng là: safe deposit box
Vì: safe deposit box là két sắt
Câu Hỏi 8: READ THE CONVERSATION BELOW AND ANSWER THE QUESTIONS
What doesn’t the guest ask for?
Đáp án đúng là: an internet point
Vì: an internet point được giới thiệu bởi lễ tân
Câu Hỏi 10: READ THE CONVERSATION BELOW AND ANSWER THE QUESTIONS
What are usually in the room on arrival?
Đáp án đúng là: toiletries
Vì: There are usually toiletries in the room on arrival
Câu Hỏi 11: READ 4 TEXTS BELOW AND FILL THE GAP
If you like to combine transport and accommodation on the sea, try a ______
Đáp án đúng là: yacht
Vì: if you like to combine transport and accommodation, why not try a barge, a long flat boat which travels on rivers and canals, or a yacht if you prefer the sea.
Câu Hỏi 12: READ 4 TEXTS BELOW AND FILL THE GAP
Campus accommodation is available for tourists to rent during _______.
Đáp án đúng là: the holidays
Vì: … universities offer campus accommodation in students’ halls of residence during the holidays
Câu Hỏi 13: The hotel provides a complimentary __________ for all guests, so you don’t have to get a bus or taxi into town when you arrive.
Đáp án đúng là: airport transfer
Vì: airport transfer nghĩa là dịch vụ đưa đón ra sân bay
Câu Hỏi 14: READ 4 TEXTS BELOW AND FILL THE GAP
House swapping helps you to _______.
Đáp án đúng là: avoid boredom
Vì: To avoid getting bored with the same destination, how about doing a house swap, …
Câu Hỏi 15: READ 4 TEXTS BELOW AND FILL THE GAP
You can visit a timeshare _______.
Đáp án đúng là: at a specific time each year
Vì: Then there are timeshares, where several people own accommodation, they can use at specific periods each year.
PART 6
Câu Hỏi 1: The right answer for gap (15) is:
Đáp án: fixed
Câu Hỏi 2: The right answer for gap (3) is:
Đáp án: salaries
Câu Hỏi 3: The right answer for gap (8) is:
Đáp án: equal opportunities
Câu Hỏi 4: Which hotel position needs good local knowledge?
Đáp án: Concierge
Câu Hỏi 6: The right answer for gap (11) is:
Đáp án: full-time
Câu Hỏi 7: Which hotel position is responsible for bookings and bills?
Đáp án: Desk clerk
Câu Hỏi 8: Which hotel position is responsible for moving and setting up meeting equipment?
Đáp án: Porter
Câu Hỏi 9: The right answer for gap (6) is:
Đáp án: benefits
Câu Hỏi 11: The right answer for gap (5) is:
Đáp án: rewards
Câu Hỏi 13: The right answer for gap (2) is:
Đáp án: employees
Câu Hỏi 14: The right answer for gap (7) is:
Đáp án: leave
Câu Hỏi 15: The right answer for gap (17) is:
Đáp án: casual
Câu Hỏi 1: The right answer for gap (1) is:
Đáp án: employers
Câu Hỏi 2: The right answer for gap (4) is:
Đáp án: minimum wage
Câu Hỏi 3: Which hotel position deals with customer complaints?
Đáp án: General manager
Câu Hỏi 5: The right answer for gap (18) is:
Đáp án: on call
Câu Hỏi 6: The right answer for gap (12) is:
Đáp án: part-time
Câu Hỏi 10: The right answer for gap (5) is:
Đáp án: rewards
Câu Hỏi 11: The right answer for gap (16) is:
Đáp án: open-ended
Câu Hỏi 13: The right answer for gap (13) is:
Đáp án: contract
Câu Hỏi 14: The right answer for gap (14) is:
Đáp án: duties
PART 7
Câu Hỏi 1: Read the FAQ about the Hotel Excelsior and decide if these statements are True (T) or false (F)
Parking doesn’t cost anything.
Đáp án: T
Câu Hỏi 2: Read the FAQ about the Hotel Excelsior and decide if these statements are True (T) or false (F)
You have to pay if you want to change your check-in or check-out time
Đáp án: T
Câu Hỏi 3: At the airport, go to the check-in, show them your ticket, give them your baggage, and collect your_____, which will show your seat number, boarding time and gate number.
Đáp án: boarding card
Câu Hỏi 4: Read the texts and match the picture below with the right one.
Đáp án: Have you ever thought about taking a walking holiday in Ireland, combining sea, hills, and forests? You’ll stay in solar-powered, eco-friendly guesthouses, hiking in small groups, eating locally produced food, learning about Irish culture and nature from your guides and socialising with the locals in traditional Irish pubs.
Câu Hỏi 5: You might need travel insurance in case you…
Đáp án: have an emergency on holiday
Câu Hỏi 6: The hotel can change all room bookings.
Đáp án: F
Câu Hỏi 7: If you don’t tell your bank you are going abroad what might they do?
Đáp án: Block your cards
Câu Hỏi 8: It’s a good idea to book a table at the restaurant.
Đáp án: T
Câu Hỏi 9: You are expected to check in and print a boarding card before going to…
Đáp án: the airport
Câu Hỏi 10: It isn’t possible to upgrade your room.
Đáp án: F
Câu Hỏi 11: Some countries require immunization against diseases…
Đáp án: 6 weeks before travel
Câu Hỏi 12: Which of the following do you only need for entry into specific countries?
Đáp án: visa
Câu Hỏi 13: Ladies and gentlemen, we will shortly be arriving in Athens. Non-EU citizens will need to fill in a ______ before going through Immigration, and we will be handing these out now.
Đáp án: landing card
Câu Hỏi 14: Which of the following are ways of booking a holiday?
Đáp án: all of these ways
Câu Hỏi 15: Read the texts and match the picture below with the right one.
Đáp án: Have you ever thought about taking a walking holiday in Ireland, combining sea, hills, and forests? You’ll stay in solar-powered, eco-friendly guesthouses, hiking in small groups, eating locally produced food, learning about Irish culture and nature from your guides and socialising with the locals in traditional Irish pubs.
Câu Hỏi 1: Breakfast is changed every day of the week according to the customer’s idea
Đáp án: NG
Câu Hỏi 2: At the airport, go to the check-in, show them your ticket, give them your baggage, and collect your_____, which will show your seat number, boarding time and gate number.
Đáp án: boarding card
Câu Hỏi 3: Read the texts and match the picture below with the right one.
Đáp án: Have you ever thought about taking a walking holiday in Ireland, combining sea, hills, and forests? You’ll stay in solar-powered, eco-friendly guesthouses, hiking in small groups, eating locally produced food, learning about Irish culture and nature from your guides and socialising with the locals in traditional Irish pubs.
Câu Hỏi 4: You are expected to check in and print a boarding card before going to…
Đáp án: the airport
Câu Hỏi 5: You have to pay if you want to change your check-in or check-out time
Đáp án: T
Câu Hỏi 6: Read the texts and match the picture below with the right one.
Đáp án: Have you ever thought about taking a walking holiday in Ireland, combining sea, hills, and forests? You’ll stay in solar-powered, eco-friendly guesthouses, hiking in small groups, eating locally produced food, learning about Irish culture and nature from your guides and socialising with the locals in traditional Irish pubs.
Câu Hỏi 7:If you don’t tell your bank you are going abroad what might they do?
Đáp án: Block your cards
Câu Hỏi 8: Ladies and gentlemen, we will shortly be arriving in Athens. Non-EU citizens will need to fill in a ______ before going through Immigration, and we will be handing these out now.
Đáp án: landing card
Câu Hỏi 9: Which of the following do you only need for entry into specific countries?
Đáp án: visa
Câu Hỏi 10: If you cancel more than 48 hours before your stay, you will get all your money back
Đáp án: T
Câu Hỏi 11: Some countries require immunization against diseases…
Đáp án: 6 weeks before travel
Câu Hỏi 12: Read the texts and match the picture below with the right one.
Đáp án: Have you ever thought about taking a walking holiday in Ireland, combining sea, hills, and forests? You’ll stay in solar-powered, eco-friendly guesthouses, hiking in small groups, eating locally produced food, learning about Irish culture and nature from your guides and socialising with the locals in traditional Irish pubs.
Câu Hỏi 13: You can’t use hotel facilities before checking in or out.
Đáp án đúng là: F
Vì: A: Yes, you can use the facilities before checking in and after checking out of your room.
Đáp án: F
Câu Hỏi 14: The hotel can change all room bookings.
Đáp án: F
Câu Hỏi 15: Parking doesn’t cost anything.
Đáp án: T
PART 8
Câu Hỏi 1: Complete the conversation below between a travel agent and a customer with the expressions from the box.
The right answer for gap (5) is:
Đáp án: environmentally friendly
Câu Hỏi 2: Read the texts and match the picture below with the right one.( ẢNH A )
Vì: ảnh nói về việc đi bộ (walking holiday)
Đáp án: Have you ever thought about taking a walking holiday in Ireland, combining sea, hills, and forests? You’ll stay in solar-powered, eco-friendly guesthouses, hiking in small groups, eating locally produced food, learning about Irish culture and nature from your guides and socialising with the locals in traditional Irish pubs.
Câu Hỏi 3: Read about ecotourism and match each paragraph with a heading
The greatest danger with ecotourism lies in its popularity. The high number of people means there is a constant need for accommodation, transportation, and natural resources, all of which can damage the environment and natural habitats. On the other hand, Ecotourism also enables us to sustain and support communities and their economies by creating jobs and investing in conservation, development, and education projects.
Đáp án: Benefits and Downsides
Câu Hỏi 4: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: solar powered
Câu Hỏi 5: Match the type of holiday it is describing
You provide the warm clothes and the enthusiasm, we provide the waterproofs, the lifejackets and, of course, the boats. After a day’s training in the safety of peaceful Poliparut harbour, you then head for the open sea for a real taste of life on the ocean wave!
Đáp án: Sailing holiday
Câu Hỏi 6: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: renewable energy sources
Câu Hỏi 7: Match the type of holiday it is describing
The Maria Holiday Resort consists of 24 self-contained apartments around a large swimming pool. Each apartment has a well-equipped kitchen where guests can prepare their meals. Alternatively, there are several good restaurants within easy walking distance.
Đáp án: Self-catering holiday
Câu Hỏi 8: Complete the conversation below between a travel agent and a customer with the expressions from the box.
The right answer for gap (8) is:
Đáp án: cultural diversity
Câu Hỏi 9: Read about ecotourism and match each paragraph with a heading
Ecotourism is currently the fastest growing market in the tourism industry, but is it too little too late? Have we already destroyed too much of the planet with our environmentally unfriendly mass tourism? In the future will we have to limit the numbers of visitors and increase the cost of travel in order to preserve certain destinations?
Đáp án: The future of ecotourism
Câu Hỏi 10: Read the texts and match the picture below with the right one ( F )
Vì: ảnh nói về việc nghỉ dưỡng (relaxing in a new eco-resort)
Đáp án: Have you ever wished luxury didn’t cost the earth? Well it doesn’t have to if you’re relaxing in a new eco-resort in the Maldives, destined to be the first carbon-neutral country in the world. Your money will help finance coral cleaning, waste management, water conservation and renewable energy sources.
Câu Hỏi 11: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: raise awareness
Câu Hỏi 12: Read about ecotourism and match each paragraph with a heading
Ecotourism was developed to meet the needs of the increasing number of nature tourists who were also concerned about the environment. There was an early example of ecotourism in Kenya, East Africa in the 1970s, where people began paying to visit safari parks and the money was used for wildlife conservation. Other successful examples are the nature lodges in the rainforests of Costa Rica and Belize, and recent expeditions to Antarctica.
Đáp án: The history of ecotourism
Câu Hỏi 13: Complete the conversation below between a travel agent and a customer with the expressions from the box.
The right answer for gap (10) is:
Đáp án: natural disasters
Câu Hỏi 14: Read about ecotourism and match each paragraph with a heading
Today many international non-profit organisations are involved in researching and promoting ecotourism. Some of the best known include the World Tourism Organisation, the World Travel and Tourism Council, Tourism Concern and the World Wildlife Fund. Yet ecotourism has become so profitable that there are also many commercial organisations now focusing on this niche market.
Đáp án: Organisations involved
Câu Hỏi 15: Read the texts and match the picture below with the right one ( E )
Vì: ảnh nói về việc tình nguyện (volunteering)
Đáp án: Have you ever been on a volunteering holiday? Here’s your chance! Come to Cambodia and teach sport, music, art or drama to disadvantaged children. You will live with local host families, learn about the culture, and take sightseeing trips to beaches, temples, and monkey refuges.
Câu Hỏi 1: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: renewable energy sources
Câu Hỏi 2: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: conservation projects
Câu Hỏi 3: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: cultural diversity
Câu Hỏi 4: Match the type of holiday it is describing
We arrive at Marco Polo airport in the morning and transfer to the city by private water taxi. After checking into our hotel, we meet our guide, who will take us around Saint Mark’s Square, the Doge’s Palace, and the beautiful Basilica di San Marco. We then proceed on foot to the famous Rialto Bridge over the Grand Canal, where you will get the chance….
Đáp án: Sightseeing holiday
Câu Hỏi 5: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: environmentally friendly
Câu Hỏi 6: Read the texts and match the picture below with the right one ( D )
Vì: ảnh nói về các địa danh thiên nhiên (Inca trail to Machu Picchu..)
Đáp án: Have you ever imagined trekking the Inca trail to Machu Picchu, kayaking the fjords of Chilean Patagonia and nature-watching on the Galapagos Islands? Local accommodation, hospitality and guides provide opportunities to interact and learn about Latin American people and cultures.
Câu Hỏi 7: Read about ecotourism and match each paragraph with a heading
The greatest danger with ecotourism lies in its popularity. The high number of people means there is a constant need for accommodation, transportation, and natural resources, all of which can damage the environment and natural habitats. On the other hand, Ecotourism also enables us to sustain and support communities and their economies by creating jobs and investing in conservation, development, and education projects.
Đáp án: Benefits and Downsides
Câu Hỏi 8: Match the type of holiday it is describing
Day 1: Depart London Gatwick. Arrive at Camaguey. Transfer to Los Pinchos hacienda for one night.
Day 2: After breakfast, coach to Trinidad. Lunch in Trinidad, followed by a walk around the town.
Coach to Cienfuegos, staying at the Hotel Jose Martin for two nights.
Day 3: Local bus to botanic gardens for informed tour. Afternoon at leisure, or optional excursion (supplement payable) to Burette lagoon and crocodile farm.
Đáp án: Tour
Câu Hỏi 9: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: sustainability
Câu Hỏi 10: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: natural disasters
Câu Hỏi 11: Complete the conversation below between a travel agent and a customer with the expressions from the box.
Đáp án: solar powered
Câu Hỏi 12: Read about ecotourism and match each paragraph with a heading
Ecotourism is currently the fastest growing market in the tourism industry, but is it too little too late? Have we already destroyed too much of the planet with our environmentally unfriendly mass tourism? In the future will we have to limit the numbers of visitors and increase the cost of travel in order to preserve certain destinations?
Đáp án: The future of ecotourism
Câu Hỏi 13: Read the texts and match the picture below with the right one ( F )
Vì: ảnh nói về việc nghỉ dưỡng (relaxing in a new eco-resort)
Đáp án: Have you ever wished luxury didn’t cost the earth? Well it doesn’t have to if you’re relaxing in a new eco-resort in the Maldives, destined to be the first carbon-neutral country in the world. Your money will help finance coral cleaning, waste management, water conservation and renewable energy sources.
Câu Hỏi 14: Match the type of holiday it is describing
You provide the warm clothes and the enthusiasm, we provide the waterproofs, the lifejackets and, of course, the boats. After a day’s training in the safety of peaceful Poliparut harbour, you then head for the open sea for a real taste of life on the ocean wave!
Đáp án: Sailing holiday
Câu Hỏi 15: Match the type of holiday it is describing
The Maria Holiday Resort consists of 24 self-contained apartments around a large swimming pool. Each apartment has a well-equipped kitchen where guests can prepare their meals. Alternatively, there are several good restaurants within easy walking distance.
Đáp án: Self-catering holiday
Bài Kiểm tra số 1:
Với khách du lịch quốc tế, những sự kiện thể thao nổi tiếng nhất là giải bóng đá FIFA World Cup, kỳ Olympic, sau đó là Giải Vô địch Bóng đá châu Âu. Ví dụ, khoảng 3,18 triệu fan xem FIFA World Cup 2010 ở Nam Phi, quốc gia châu Phi đầu tiên tổ chức giải này, và có hy vọng nhiều du khách hơn nữa sẽ tới xem World Cup 2014 tổ chức ở nước cuồng bóng đá Brazil. → A,
Nếu bạn thực sự quan tâm đến môi trường và muốn tiết kiệm tiền, hãy nghỉ dưỡng tại gia và đi thăm bảo tàng, bể bơi, và các điểm du lịch địa phương thay vì đi nước ngoài. Bạn có thể đi Umbria Jazz ở Perugia, leo lên và xuống vách núi ở Dolomites hoặc đi bộ đường dài ở Vườn Quốc gia Majella tuyệt đẹp ở Apennines. → B,
Morocco chỉ cách châu Âu một chuyến bay ngắn nhưng rất khác biệt về văn hóa. Giác quan của bạn sẽ được lấp đầy bởi mùi hương, màu sắc, và âm thanh của Bắc Phi: tận hưởng tắm hơi ở nhà tắm Thổ Nhĩ Kỳ tại Tangier, đi một chuyến đến thành phố cổ Marrakesh, và cưỡi lạc đà ở sa mạc Sahara. → C,
Trong khi đó, ở Thụy Sĩ, đất nước nổi tiếng với du lịch mùa đông, thành phố Gothenburg lại phổ biến với du lịch biển. Nơi đây có đường bờ biển đẹp, hải sản ngon tuyệt, rẻ hơn những nơi khác ở nước này, và có công viên giải trí lớn nhất Scandinavia. → D, Nhóm du lịch thể thao thường phụ thuộc vào bộ môn họ xem, nhưng số liệu cho thấy phần lớn họ trẻ, người ở tầng lớp trung lưu từ 18 đến 35 tuổi. Tuy nhiên, người hâm mộ bóng bầu dục và cricket thường già hơn, giàu có hơn, người hâm mộ điền kinh trẻ hơn, ngân sách hạn hẹp hơn còn người theo dõi đua công thức 1 thường lớn tuổi hơn, giàu hơn, và là nam giới. → E.
Global economic crises, concern for the environment, the threat of violence, as well as social trends, are just some of the things dictating our choice of new tourism destinations. Angola, in West Africa, also has bitter memories of a 27-year civil war. This may be why Angola’s sandy beaches, wildlife parks, and Portuguese architecture have remained unspoiled by tourism, and it’s now a hot new destination. → A,
Alternatively, why not take a skiing holiday in the totally man-made resort of Dubai in the United Arab Emirates? It has soft artificial snow, ice sculptures, a short ski run, and a sledding hill. Great for beginners, but not quite so good for advanced skiers or the environment, as it takes a lot of energy to create a snow world in the heat of the Middle East! → B,
Sports tourism to international sporting events is a growing trend in the tourism industry. Probably the most popular international sporting events are bicycle races such as the annual Tour de France, which attracts 12 to 15 million spectators along the route. Tourists are mostly domestic, but they still travel many kilometres to watch and support their cycling heroes. → C,
Other popular sporting events such as the Rugby Union World Cup and the Cricket World Cup, which both happen every four years and the Formula 1 Grand Prix also draw a large number of international visitors. The Monaco Grand Prix, alongside the US Indy 500 (Indianapolis 500) and the French Le Mans, is one of the most famous motor racing fixtures of the year, attracting 200,000 visitors in just four days! → D,
Surprisingly, the more sports we watch on TV, the more we want to watch live. Sports tourism is much more appealing in general these days, as events offer more comfort and entertainment as well as cheap travel options such as low-cost airlines. → E.
Air travel is a fast way of traveling both for domestic and international journeys. Some airline companies operate scheduled flights when take-off and landing are at major airports in major cities. Because departure and arrival times are regular and guaranteed tickets can be expensive. Alternatively, there are cheap charter flights when a travel company buys all the seats on a plane and sells at a discounted price. Charter airlines and low-cost scheduled airlines often operate from more accessible local airports and fly directly to holiday resorts, particularly in peak season. You usually need to buy tickets in advance. It is also possible to buy round-the-world tickets where you stop at different global destinations. → A,
Sea travel can be a clean alternative to air travel. Ferries operate from one mainland destination to another, or between islands, deporting and arriving at major ports. You can often take your car on ferries and there are no limits on the luggage you can carry. Journeys are long compared to flights, and they can be quite expensive, especially if you sleep in a cabin overnight. You can buy tickets directly from the ferry companies or through tour operators, usually in advance. You can also take a luxury cruise, but they are generally quite expensive, all-inclusive packages. → B,
Rail travel also has o low environmental impact and is a very flexible and convenient mode of transport because you can buy tickets in advance or just turn up at the station. Price varies a lot according to distance and destination. Luggage allowance is limited on trains, but on long-distance trips, you can book a bed to sleep in, called a berth. There are also young people rail passes for travelling around Europe and many countries have cheap or subsidized rail travel. → C,
Road travel can be by car or by coach, but neither is very environmentally friendly. Car travel is very convenient because you can choose your own departure and arrival points and times and take as much luggage as your vehicle can carry. The cost is generally low apart from fuel and any tolls, but travel time can be long. Alternatively, you can arrive at your destination and hire a car on arrival, but this can be expensive. Coaches, like trains, follow timetables and you need to buy tickets in advance to be sure of a seat. Journeys can be slow and arrival times are unpredictable because of traffic. They are however cheap and convenient, with stops at both major and minor destinations. → D,
You’re at your holiday destination. and now you need to continue your journey. Taxis are quick and efficient for short journeys. but they can be expensive. Many charges per passenger, and piece of luggage, as well as surcharges for airport and nighttime journeys. If you want to be free to travel when and where you like, car hire can offer good value. You pay a daily or weekly rate for hiring a car, plus fuel costs and you choose the kind of car you want, but most are bad for the environment. → E.
Ngày nay, nhiều người đặt online trực tiếp với những công ty bán cả tour tổ chức sẵn hoặc tour độc lập. Thông thường, bạn cần mua trước vé máy bay, tàu hỏa, phà, và xe khách đến nơi nghỉ dưỡng để giữ chỗ và được giá tốt. Nếu bạn thuê xe thì đặt trước cũng tốt, nhưng bạn có thể tìm phương tiện địa phương như taxi và xe buýt. Bạn cũng cần đặt chỗ nghỉ để đảm bảo bạn được ở nơi bạn muốn, khi bạn muốn. → A,
Điều kiện để hình thành nhu cầu du lịch gồm có thu nhập và khả năng thanh toán cho các chuyến đi du lịch của mình, thời gian nhàn rỗi, sức khỏe để đi du lịch, và động cơ du lịch. Nếu bạn đang tìm kiếm động cơ đi du lịch, hãy nghĩ đến những lợi ích của hoạt động này. → B,
Hầu hết điểm du lịch đều có điểm thông tin du lịch cung cấp thông tin miễn phí về thắng cảnh và hoạt động. Các chuyến du lịch tổ chức sẵn thường có đại diện du lịch đi cùng giúp bạn, nhưng bạn cũng có thể trả tiền cho hướng dẫn viên địa phương đưa bạn đi ngắm cảnh hoặc đến các điểm du lịch. → C,
Du lịch giúp bạn khám phá các món ăn mới, nền văn hóa mới, giúp bạn hiểu thêm về những nơi bạn đến, phát triển bản thân, cải thiện sức khỏe, và giúp bạn vui vẻ hơn. Ngành du lịch có mối liên kết mạnh mẽ với các nhóm ngành khác (nhất là về dịch vụ) như: ngành dịch vụ lưu trú, ăn uống, giao thông, giải trí nhằm đáp ứng tối đa nhu cầu của khách du lịch. → D ,
Có đa dạng lựa chọn cho mọi người và ngân sách khác nhau: từ khách sạn cao cấp tới nhà nghỉ ven đường, nhà khách gia đình hoặc B&B (giường ngủ và bữa sáng), đến căn hộ tự phục vụ và hostel. Bạn có thể quyết định chuyện nghỉ dưỡng (ăn uống và giải trí) trong kỳ nghỉ trừ khi bạn đặt dịch vụ cùng chỗ nghỉ. B&B nghĩa là bạn được phục vụ bữa sáng bao trong giá phòng. Trọn gói một phần, thường chỉ có tại khách sạn, nghĩa là bữa sáng và bữa tối được bao trong giá. Trọn gói toàn bộ nghĩa là bữa sáng, trưa, và tối được bao trong giá phòng. Lựa chọn này thường thấy trong gói tour hoặc nghỉ dưỡng trên du thuyền để giảm chi phí với tất cả hoạt động giải trí như thể thao, mua sắm, và nhạc sống. → E.
People travel for lots of reasons. They make journeys to and from school or work every day; visit friends and family; take day trips shopping or to football matches; go out for evening entertainment such as the cinema, and go away on business or study trips. So when does travel become tourism? → A,
When people travel to and stay in a place which is not where they live. For example, there is recreational tourism if you want to relax and have fun, maybe at the beach. There’s cultural tourism: sightseeing or visiting museums to learn about history, art, and people’s lifestyles. With adventure tourism, you explore distant places or do extreme activities. → B,
Ecotourism is about ethical and responsible trips to natural environments such as rainforests. Winter tourism is usually holidays in resorts where there is snow and people go skiing or snowboarding. Sport tourism is playing or watching different sporting events like the Olympics. → C,
Educational tourism is to learn something, possibly a foreign language, abroad. Nowadays there is also health tourism to look after your body and mind by visiting places like spa resorts; religious tourism to celebrate religious events or visit important religious places such as Mecca for Muslims, and gap-year tourism when young people go backpacking or do voluntary work between school and university. → D,
Tourism is a multi-billion dollar business with hundreds of millions of travellers arriving in destinations across the world every year, but there’s a lot more to tourism than just the tourists. Before you even leave home you probably use a number of services. You book your trip through a tour operator if it’s a package holiday, or a travel agent if you want to buy products and services like flights separately. → E.
Tourism falls into three categories. Firstly they can be non-governmental organisations or organisations charity like the World Tourism Organisation, a United Nations organisation which promotes The development of responsible, sustainable and universally accessible tourism’ (UNWTO). Secondly, they can be government organisations like Britain’s national tourism agency, Visit Britain, which markets British tourism at home and abroad. Thirdly, they can be private sector organisations like Thomas Cook, which promotes and sells holidays for profit. → A,
We can separate this last group into three more categories. Independent companies have one or more branches, which can often be close to each other. They sell their holidays to people locally and market them by word of mouth. Maniple companies have several branches in different areas, which sometimes use different trade names and they have a head office, which can manage the organisation’s marketing strategy centrally. Multiple agencies have branches in all major towns and cities and they can be part of very large tourism sector companies. They market holidays on the basis of competitive prices or special offer packages. → B,
In addition to this, travel agents can be members of trade associations, organisations representing travel companies who can help with marketing and protect customers’ rights. Of course, nowadays many people prefer online do-it-yourself tourism to any of these organisations. → C,
People are often unclear about exactly what marketing is, and confuse it with advertising and promotion, both important parts of marketing. Advertising brings a product or service to the attention of customers through the media e.g. newspapers, TV, or the Internet to persuade them to buy it. Promotion keeps a product or service in the minds of customers and helps stimulate their demand for it, often through advertising. Marketing is altogether more complex. It is all the activities involved in making sure that customers buy a product or service by understanding and meeting their needs. → D,
You can identify the right people through a process called market segmentation. This is when you group together people with similar needs and wants to identify your target customers so you can successfully market your product to them. There are many ways of doing this, for instance: by the amount of money people have (do they want budget or luxury holidays?); by the kind of activities they’re interested in (heritage, nature or adventure); by their circumstances (are they single, a couple, or a family?); by their age (18-25 or 60+); and by the kind of tourists they are (independent or pampered). → E.
